On Thursday, December 22nd, an email arrived in the inboxes of ArchDaily’s editors that made us sit up, shake off our holiday-induced lethargy, and take notice. MASS Design Group’s Year in Review email might initially have blended in with the many other holiday wishes and 2016 recaps we receive at that time of year—it recapped such highlights as Michael Murphy’s TED Talk in February or the launch of the first African Design Center—but it had one thing that we hadn’t seen from other firm’s years-in-review: detailed statistics about the firm’s achievements that year.
In recent decades, certain aspects of architecture have become increasingly open to scientific analysis, most notably when it comes to a building’s environmental impact. It’s no surprise, therefore, to see MASS Design Group’s claims that their work uses 74% less embodied carbon than typical building projects, or that 78% of their materials are sourced within 100 kilometers, but alongside these were some more unusual metrics: since it was founded, the firm has invested 88% of construction costs regionally, created 15,765 jobs, and in 2016 alone, their work served a total of 64,580 users. These numbers suggest a way of thinking about architecture that few have attempted before—a way that, if widely adopted, could fundamentally change the way architecture is practiced and evaluated. We spoke to MASS co-founder Alan Ricks to find out how these statistics are calculated, and what purpose they serve.
Speaking to Ricks, it’s clear that MASS Design Group hopes to be at the forefront of a new trend in architectural evaluation. The approach is an extension of the MASS philosophy, which attempts to see building as a more holistic process—one that is capable of teaching people new skills, promoting gender equality, or even reducing crime. These metrics are an attempt to demonstrate those principles empirically. “We want to go beyond checklists as a tool of measurement, to find out how we can actually drill down and measure performance,” says Ricks. “It is kind of a nascent practice, and we’re happy to say we’re in the midst of trying to figure out how to do this.”
In order to calculate the numbers, MASS Design Group has had to intelligently combine datasets to arrive at useful statistics. For example, to calculate user numbers MASS considers “primary users,” for which there is usually solid tracked data, and “secondary users,” which may not be tracked but can be estimated based on the primary user numbers. For example, in a hospital the number of primary users, the patients, is known, and the number of secondary users can be extrapolated by multiplying this by the average number of visitors and family members per patient. In a school, the calculation is similar, with students as the primary users and family and community members as the secondary users.
While Ricks states that the number of users is “a loose proxy” for a building’s impact, he adds that MASS Design Group is beginning to invest in “more rigorous assessments of value.” In Malawi, where MASS built a “village” of maternal waiting homes, they conducted surveys about the effects of the architecture among the women using the facility and compared their answers to a similar survey conducted in a government-built facility.
Finally, Ricks talks about measuring the indirect impacts of architecture, which he discusses within four key categories: economic, environmental, educational and emotional. At this stage, the economic measurements being conducted by MASS center around measuring the principles espoused in their #LoFab campaign—that is to say, how much of the building’s construction budget is being spent locally, and how many hours of employment it has created within the community. The environmental impact can be measured through both carbon emissions and importantly, embodied carbon in the building’s materials, metrics that many in the industry are now familiar with. Ricks adds, though, that “most of the places we work don’t have manufacturer specifications that give you all that information, so we need better ways of creating the carbon coefficients for the way most buildings are built.” Educational outcomes are measured by recording the number of workers who take part in “capacity building” workshops to learn new skills. Finally, emotional value can be summarized as the collection of testimonials on display in MASS Design Group’s videos, such as their Beyond the Building series. This final aspect may be more difficult to measure scientifically, but it is nonetheless a key component of the firm’s process.
All these methods for tracking a building’s impact go far beyond the methods architects usually use to evaluate their own work—even in the rare cases when a post-occupancy evaluation is carried out. But Ricks is clear that MASS is just beginning to understand how they can measure the many dimensions that support their philosophy of building. “There’s more work to be done there to look at issues such as purchasing power, equitable employment of women and stuff like that,” he says.
Asked where their interest in tracking their impact comes from, Ricks admits that it has probably stemmed from their proximity to developing countries and the type of work they often undertake. “I think we are taking cues from the international development sphere, where Gates has really pushed for data in evaluating which are the good interventions,” he says. “Being in the social enterprise space, doing a lot of global health work, we’re exposed to that kind of ideology, and want to figure out how do we improve, how do we do better.”
Through their Foundation, Bill and Melinda Gates have been at the forefront of 21st-century “venture philanthropy,” a system in which the dispassionate methods of business are applied to humanitarian causes to increase efficiency and improve outcomes. It makes sense that an architecture firm exposed to this system would emulate it. However, hidden within this admission is the key to understanding the true strength of MASS Design Group’s data-driven approach.
For the Gates Foundation, applying metrics to their funding programs isn’t simply a way to explain to the world the good they’re doing, or even to show ways that certain programs can be executed better. The metrics they use can help them to do both those things, but primarily they are about finding out which of their programs deserve to exist at all. Famously, when the Gateses began their charitable work in the late 1990s, they were initially skeptical about the Malthusian implications of saving children’s lives only to end up with more mouths to feed. But, when they were shown the evidence that reducing child mortality rates consistently reduces the number of children women have, the Gates Foundation made a rapid course correction, changing their focus from contraceptives to the vaccination programs which are now the lynchpin of their organization.
In their annual letter about their foundation’s progress, released two weeks ago, Bill and Melinda Gates do not mention architecture at all—despite the fact that they specifically highlight Rwanda, a country that has been investing in well-designed health buildings and a country which, with the Butaro Hospital, provided MASS Design Group with their breakthrough project. For Ricks, that’s a problem: “I think we have to prove to people like Gates that design matters,” he says.
Ricks goes on to talk passionately about how his firm found success in Rwanda. “Ten years ago when we started in Rwanda, there wasn’t even a word for 'architect.' People typically were not using architects to design health infrastructure, and not just there. We had to show that design could help them improve health outcomes, reduce infection rates, improve recovery times by having views to nature, that we could improve the patient experience, that we could improve the staff experience which would improve retention, that you could actually attract staff by providing quality housing.”
“We had to give them clear design interventions that could correlate to improve the outcomes that they were concerned about, and at the same time that we could design a project that could be built affordably, and that could have greater impact within that community by investing in more equitable building processes. That’s the kind of triple-bottom-line scenario that is compelling.” It’s also the kind of triple-bottom-line scenario that is required to succeed in today’s world of big data and impact driven decision-making.
But critically, for Ricks, this statistical demonstration of architecture’s abilities does not only apply in the international development sphere. “We think that this is not altruism, this is not philanthropy. This is about fundamentally creating value,” he says. “The market for architecture is tiny; it’s like, ‘who can afford it? Who wants icing on the cake? Then maybe we’ll have architects.’ If we think about it differently, if we think about design as fundamental to achieving the end goals of the service providers, the end goals of society, we create a lot more opportunity for architects.”
“This is not exclusive to emerging markets, this is something that’s as relevant in Boston as it is in Kigali,” he adds.
While MASS Design Group’s data-driven approach may have its origins in the world of charity, it’s about much more than simple do-goodery. Showing that you can serve others in order to serve yourself (or in some architectural markets, perhaps even to save yourself) is something that all architects should be invested in.