Design is subjective, and often quite personal. So, in a field where being able to explain yourself is critical, is designing by instinct foolish? In this article, originally published by Metropolis Magazine as "Designing with Metaphors," IDEO Boston manager, Michael Hendrix, argues that not only is it sensible, it can make for truly evocative and powerful work.
When you make a design choice, how do you justify it to others? Do you wrap it in a layer of industry jargon? Do you construct an elaborate post-rationalization? I admit I’ve done both when I’ve been at a loss to express my intuition. But new scientific research confirms it is exactly that intuition—built upon universal experiences and human truths— that determines whether a design is relevant or not.
