Ann Sussman & Janice M. Ward

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Empathy in Design: Measuring How Faces Make Places

This article originally appeared in The Genetics of Design and was then republished by Common Edge.

Since 2015, Ragusa, Sicily has hosted FestiWall, an international art festival devoted to enhancing the public realm and improving citizen engagement with the modern section of an old city. The image above shows two views of a residential tower before and after FestiWall. Which one grabs your eye?

We’ll guess you’re drawn to the one with the art at right. Running the image through biometric software predicts you’ll immediately focus on the man in the mural.

Here's What You Can Learn About Architecture from Tracking People's Eye Movements

This article was originally published by Common Edge as "Game-Changing Eye-Tracking Studies Reveal How We Actually See Architecture."

While many architects have long clung to the old “form follows function” adage, form follows brain function might be the motto of today’s advertisers and automakers, who increasingly use high-tech tools to understand hidden human behaviors, and then design their products to meet them (without ever asking our permission!)

Biometric tools like an EEG (electroencephalogram) which measures brain waves; facial expression analysis software that follows our changing expressions; and eye-tracking, which allows us to record “unconscious” eye movements, are ubiquitous in all kinds of advertising and product development today—beyond the psychology or medical departments where you might expect to see them. These days you’ll also find them installed at the behavioral research and user experience labs in business schools such as American University in DC and Worcester Polytechnic Institute (WPI) in Massachusetts.

What happens when you apply a biometric measure like eye-tracking to architecture? More than we expected...