Like anything that works well in life, chemistry is one of those things we can’t explain but is often the key ingredient that ensures that something ”works”. What is chemistry? Is it shared passion? Is it mutual trust? Who knows, but you know when you have it and you know it when you don’t. Having it is magical.
My team recently tore down an old beach house and we are beginning to build a new home for a couple where the chemistry was spot on. From the very beginning, we had a client-builder relationship that both parties committed to, nurtured and developed. Now that the project is underway, managing expectations while achieving maximum quality are just a few of the main ingredients in nurturing this chemistry. Building quality relationships with city officials and inspectors is not only mandatory for a successful job, but it also enhances my client’s trust in me. Then there are the neighbors. My clients need to co-exist with these people long after we are gone, so keeping them happy is vital to my client’s satisfaction with me. Chemistry is bumped up another notch when my clients see us working harmoniously with the neighbors and minimizing disruptions.